Online Reviews Management

Good reviews are the secret recipe to your success!

Did you know that 88% of the customers trust online reviews to make a purchase decision? When it comes to choosing a new brand, more people trust online reviews from peers than you ever imagined. They want to find out how other customers have been treated, and based on their reviews, they make the final decision to either purchase or not. Therefore, if you want your business to succeed and entice new customers, then you need to get good online reviews.

Enhanced search engine rankings with good customer reviews

Did you know that your site’s search engine ranking can get a boost by good reviews? Great customer reviews is a sign that your business is doing good and values its customers. This means that when you have a greater number of positive reviews, your website or page will automatically appear on the first page of the search engine bringing more customers to your business.

We leave no place for negative reviews and reputation!

There is a high chance that many customers aren’t quite delighted with your business and leave negative reviews about your business on different review-sites. Such reviews instantly pop-out, leaving good reviews worth nothing.

But Espresso is here to save your thunder! Our reputation experts will keep a thorough check of every review written in your name. And if someone posts a negative review about you, we will immediately notify you. We will also come up with a plan to knock out such bad reviews and making only good reviews stand-out.

We act as your shield to unwanted online content!

You cannot control what everyone has to say about you, but we surely can. With the help of our ORM experts, you can rest assure that any bad comment or review is been taken care of in time. We also help businesses spread positive reviews across different review platforms to give them an opportunity to attract a greater number of customers.

We can also detect false reviews made against you by your competitors and handle them before they impact your business negatively. We do so to prevent you from losing potential customers online and keep your reputation looking smashing.

Our online data helps fix the underlying cause of negative reviews

We not only help businesses get rid of negative reviews, but we help them work on the underlying problem that is causing more customers to write bad reviews in the first place. With the help of our ORM tools and strategies, businesses can find out about the areas that they are under-performing, and create strategies to make them better. Based on the reviews that they get from customers, businesses will learn about their service and can come up with a game plan that turns negative reviews to positive.

Online Reviews Management